Privacy Policy

Last Updated 04/03/2013

Privacy Policy (Safe Harbor)

Scope:

Frank N. Magid Associates and SurveysOnline.com has developed the following privacy policy to protect individually identifiable information. This policy covers Frank N. Magid Associates and SurveysOnline.com and applies to all individually identifiable information that Frank N. Magid Associates and SurveysOnline.com obtains when a client uses a Frank N. Magid Associates and SurveysOnline.com service.

Frank N. Magid Associates and SurveysOnline.com protects individually identifiable information as follows:

Disclosure:

Frank N. Magid Associates and SurveysOnline.com will not sell, trade, or disclose to third parties any individually (either client or Frank N. Magid Associates and SurveysOnline.com employee) identifiable information, derived from the use of any Frank N. Magid Associates and SurveysOnline.com service, (except as required by subpoena, search warrant or other legal process or in the case of imminent physical harm to the customer or others). When Frank N. Magid Associates and SurveysOnline.com uses other agents, contractors or companies to perform services on its behalf, Frank N. Magid Associates and SurveysOnline.com will ensure that the company protects the individually identifiable information consistent with this policy

Security:

Frank N. Magid Associates and SurveysOnline.com has implemented technology and security features and strict policy guidelines to safeguard the privacy of identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

E-Mail Contents:

The company will not read or disclose to third parties private e-mail communications that are transmitted using Frank N. Magid Associates and SurveysOnline.com services except as required to operate the service or as otherwise authorized by law.

Improper Conduct:

Frank N. Magid Associates and SurveysOnline.com may use individually identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Account Information:

Frank N. Magid Associates and SurveysOnline.com honors requests from clients for changes in account information, such as name and password and will correct any such information that is inaccurate.

Use of Cookies:

Surveysonline.com occasionally uses cookies to perform specific functions - such as limiting the number of appearances of pop-up windows. Surveysonline.com does not use cookies to gather personal information.

Safe Harbor:

The United State Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (FAQ) to enable U.S. companies to satisfy European Union (EU) law requirements for adequate protection of personal information transferred from the EEA to the United States.  Frank N. Magid Associates and SurveysOnline.com Inc. adhere to the Safe Harbor Principles outlined below.

Privacy Principles:

The privacy principles in this policy are based on the Safe Harbor Principles.

Notice and Choice:

Frank N. Magid Associates and SurveysOnline.com Inc. only collect personal information directly from individuals in the EU as part a market research study.  Personal information may exist in information that is provided to Frank N. Magid Associates and SurveysOnline.com Inc, from an EEA organization for use in inviting people to participate in market research studies.  To the extent permitted in the Safe Harbor Agreement, we reserve the right to process personal information in the course of providing market research services to our clients without the knowledge of individuals involved.

Onward Transfers and Disclosures to Agents:

Frank N. Magid Associates and SurveysOnline.com Inc. will not knowingly disclose an individual’s personal information to third parties, except when one or more of the following conditions is true:

  • We have the individual’s permission to make the disclosure.
  • The disclosure is required by law or professional standards.
  • The information in question is publicly available.
  • The disclosure is reasonably necessary for the establishment or defense of legal claims.

Data Security:

Frank N. Magid Associates and SurveysOnline.com Inc take data security seriously and have put in place appropriate physical, electronic, and procedures to safeguard and secure the information we process.

Data Integrity:

Frank N. Magid Associates and SurveysOnline.com Inc. will use personal information only in ways that are compatible with the purposes for which it was collected, which is in the confines of market research study and contest or sweepstakes usage.

Access:

Upon request, Frank N. Magid Associates and SurveysOnline.com Inc. will grant individuals reasonable access to personal information that it holds about them.  In addition, Frank N. Magid Associates and SurveysOnline.com Inc. will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

Enforcement:

Frank N. Magid Associates and SurveysOnline.com Inc. utilize the self-assessment approach to assure its compliance with our privacy statement.  Frank N. Magid Associates and SurveysOnline.com Inc. periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the Safe Harbor Principles

Changes in Practices: Frank N. Magid Associates and SurveysOnline.com will keep this policy current and will inform you of any changes that we make.

You may view more general information at the Safe Harbor Website: http://www.export.gov/safeharbor/